5.0 Star Google Rating

HR Consultant for Small Business

Stop the Guesswork and Protect Your Business With Senior HR Advice

Most small businesses only access HR support after something has gone wrong. The HR Department Consulting Group gives SMEs access to 17 years of senior HR experience — fast, commercially focused and available when you need it most.

5-Star Google Rating

17 Years Experience

24/7 Emergency HR Support

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Three Ways to Work With Us

- All Senior Led

HR Essentials

For businesses that need reliable HR advice and compliance support on demand — without the cost of a full-time HR manager.

HR Project Support

For businesses with a specific HR project that needs to be done properly the first time.

HR Partner

For businesses that want a fully outsourced senior HR function — without hiring an in-house HR manager.

Start With a Free 60-Minute HR Discovery Call — No Obligation, No Lock-In

Before you commit to anything, speak directly with a senior HR consultant about your business. We review your current HR setup, identify your highest-risk gaps and give you clear, actionable advice — at no cost and with zero obligation to proceed.

Most business owners leave the call with something they can act on immediately — regardless of whether they engage us further.

What's Included in Your Free Discovery Call:

  • A direct conversation with a senior HR consultant — not a junior or intake officer

  • Review of your current HR setup and highest-risk gaps

  • Clear, actionable advice you can use straight away

  • An honest recommendation on whether and how we can help

Why Australian SMEs Choose The HR Department Consulting Group Six differentiators

Immediate Response

When It Matters HR issues arise at inconvenient times. We prioritise rapid, decisive guidance so you are never left navigating a critical people matter alone.

Practical Advice

Not Legal Jargon No HR-speak. No theoretical responses. Just clear, commercially grounded advice you can act on with confidence.

Commercial Focus

Not Just Compliance We deliver solutions that work within your budget, your industry and your operational reality — not just what is legally required.

Senior Expertise

Without the Executive Cost Led by Alan Au — with senior HR experience at Swissotel, Four Seasons and Park Hyatt — you access executive-level HR without the executive price tag.

Trusted Partner

Not a Detached Advisor We work as a seamless extension of your business — understanding your operation, your people and your goals.

Flexible and Scalable

Support From a single urgent matter to ongoing HR partnership — use us as much or as little as you need.

50+

years of Combined HR Consulting Experience

100+

SME Clients Supported

15+

Industries

Covered

5

Dedicated and Driven Team Members

Our Process

Step 1: Discovery & Strategy

We start with a focused call to understand your business, challenges, and HR risks—then recommend the right approach for you.

Step 2: Onboarding & Implementation

Once you’re ready, we get to work immediately, giving you direct access to a senior HR consultant who handles everything for you.

Step 3: Ongoing Support & Protection

We stay by your side with continuous advice, compliance support, and proactive guidance as your business grows.

Our Services

HR Compliance and Fair Work Support

Practical guidance on the Fair Work Act, NES and Modern Award interpretation — so you meet your obligations and manage your workforce with confidence.

Employment Contracts, Policies and Documentation

Tailored employment contracts, workplace policies and HR procedures — not off-the-shelf templates that fail when tested.

Award Interpretation

Hospitality and Retail Specialists Expert guidance on pay rates, penalty rates, classifications, allowances and rostering requirements for hospitality and retail businesses.

Performance Management and Terminations

Structured frameworks for managing underperformance, disciplinary processes and terminations — decisively, compliantly and with the right documentation in place.

Workplace Investigations and Misconduct

Support Independent, objective investigations into complaints and misconduct — conducted with procedural fairness and full compliance.

Probation and Performance Frameworks

Structured probation and performance review frameworks that build accountability and alignment from day one.

Our Sectors

Hospitality

Cafes, restaurants, bars, hotels and venues

Retail

Bricks and mortar,

e-commerce and multi-site retail

Professional Services

Accounting, legal, consulting and financial services

Construction and Trades

Builders, contractors, subcontractors and trade businesses

Healthcare and Allied Health

Clinics, practices and health service providers

Education

Private schools, childcare and training providers

Manufacturing

Production, warehousing and supply chain operations

Corporate and SME

Growth-focused businesses across all sectors

What Our Clients Say

“Before working with The HR Department Consulting Group, we weren’t confident that our HR processes were fully compliant. Alan and his team quickly identified several areas that needed attention and helped us put proper contracts, policies, and procedures in place. The peace of mind this has given us is invaluable.”

— Director, SME Business

“The HR Department Consulting Group has always been incredibly responsive whenever we’ve needed support. Whether it’s a performance issue, termination process, or Fair Work question, they provide quick and confident guidance. Apart from helping us with the day-to-day issues that arise in the business, they also bring a strong strategic perspective to people management.”

— Operations Manager, Hospitality Business

“The HR Department Consulting Group has effectively become our external HR department. Whenever an employee issue arises, we know we can pick up the phone and get clear, practical advice immediately. Their guidance has helped us handle several complex situations professionally and with minimal risk.”

— Business Owner, Retail Company

Your Business Carries More HR Risk Than You Realise. Let's Fix That.

Book your free 60-minute discovery call and find out exactly where your business is exposed — and what it will take to fix it. No obligation, no lock-in, no junior consultants.

Whether optimizing safety protocols, refining HR frameworks, or ensuring compliance with rigorous industry standards, our team is dedicated to guiding and supporting you at every stage.

© 2026 The HR Department Consulting Group.